KOWLEDGE PORTAL

A list of questions and answers relating to Knowledge Portal

How do I access to the Knowledge Portal?
You can access it from Infoconnect website or you can direct access from the URL link 'support.infoconnect.com.my'.  or https://support.infocon...
Wed, 9 Feb, 2022 at 4:48 PM
Creating an account in Infoconnect Knowledge Portal
Creating an account A new user can create an account by clicking Sign up in the upper-right corner of the helpdesk: The Signup form will collect ...
Sat, 23 Oct, 2021 at 8:57 AM
Guide to creating support tickets on the knowledge portal
After login, click on the New support ticket button as indicated: You will be taken to your ticket form where you can fill out information request...
Sat, 23 Oct, 2021 at 8:57 AM
Guide to checking tickets' progress
At any point, you would be able to login and check the status of the tickets you have raised by clicking on the Check ticket status link, as shown below: ...
Sat, 23 Oct, 2021 at 8:56 AM